Privacy Policy

1. Introduction

Zeddro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (zeddro.com), application (app.zeddro.com), and desktop agent software (collectively, the "Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored in hashed form). If you subscribe to a paid plan, we collect payment information through our secure payment processors.

Usage Data

We collect information about how you interact with our Service, including the number of profiles created, features used, and general usage patterns. This helps us improve the product.

Technical Data

We may collect your IP address, browser type, operating system, and device information for security, fraud prevention, and analytics purposes.

3. What We Do NOT Collect

We do not collect, monitor, or store:

• Your browsing activity within launched browser profiles
• Cookies or session data from your browser profiles
• Content you view or interact with through our browser profiles
• Proxy credentials or proxy traffic data
• Fingerprint data generated for your profiles

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Send important notices, such as security alerts and support messages
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Payment processors to handle transactions securely
• Service providers who assist in operating our platform (hosting, email delivery)
• Legal authorities when required by law or to protect our rights

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), hashed passwords (bcrypt), and secure server infrastructure. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Export your profile and account data
• Withdraw consent for data processing
• Request data portability
• Object to certain data processing activities

9. Cookies

Our website uses essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies on our marketing website.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zeddro.com or visit our Contact page.